We are seeking an experienced and detail-oriented Travel Operations Executive to join our team in Gurgaon. The ideal candidate will have hands-on experience in designing customized travel packages (both Domestic & International), managing end-to-end bookings, and ensuring a seamless travel experience for our clients.
Key Responsibilities:
Create customized Domestic and International travel packages based on client requirements.
Interact with clients to understand their preferences, budget, and travel needs.
Prepare detailed itineraries covering flights, hotels, sightseeing, transport, and activities.
Handle bookings for hotels, flights, transfers, visas, and other travel services.
Coordinate with vendors, hotels, and transport providers for best deals and timely confirmations.
Ensure accurate costing, quotations, and timely proposal submissions.
Provide excellent customer service by addressing queries, resolving issues, and ensuring client satisfaction.
Maintain proper documentation and follow-up with clients pre and post-travel.
Requirements:
Bachelor's degree in Travel, Tourism, Hospitality, or a related field (preferred).
2-5 years of proven experience in travel operations (Domestic & International packages).
Strong knowledge of popular travel destinations, hotels, flights, and ground arrangements.
Proficiency in MS Office and travel booking systems.
Excellent communication, negotiation, and customer service skills.
Strong attention to detail and ability to multitask.
Should be based in/comfortable working from Gurgaon.
Job Type: Full-time
Pay: Up to ₹30,000.00 per month
Work Location: In person
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