Handle inbound calls generated from PPC campaigns (Google Ads, etc.)
Assist customers with domestic & international flight bookings
Provide accurate fare quotes and travel information
Process payments securely and follow company policies
Manage PNR creation, cancellations, reissues, and other post-ticketing support
Maintain high conversion rate and excellent customer satisfaction
Verify customer information to prevent fraud and chargebacks
Follow airline fare rules and ticketing guidelines
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹31,533.54 per month
Benefits:
Paid sick time
Work Location: In person
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