Job Description

Job Overview

We are seeking a highly motivated and professional Executive to join our organisation. The successful candidate will play a pivotal role in supporting senior management, overseeing organisational operations, and ensuring the delivery of exceptional service standards. Previous experience in the hotel or hospitality industry is highly desirable, as the role requires a strong understanding of guest relations and organisational management. This position offers an excellent opportunity for career development within a dynamic and customer-focused environment.

Duties

Assist senior management with daily administrative tasks and strategic planning Coordinate meetings, prepare agendas, and record minutes to ensure effective communication across departments Oversee guest relations, ensuring high levels of customer satisfaction and addressing any concerns promptly Manage organisational schedules, appointments, and travel arrangements for senior staff Support marketing initiatives and promotional activities to enhance brand visibility Liaise with various departments to ensure smooth operational flow and adherence to organisational policies Prepare reports, presentations, and correspondence as required by senior management Monitor industry trends and recommend improvements to enhance service quality and operational efficiency

Qualifications

Proven experience in a hospitality or hotel environment is preferred Strong organisational skills with the ability to manage multiple priorities effectively Excellent communication skills, both written and verbal Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and relevant organisational software Demonstrated ability to work independently and as part of a team Professional demeanour with exceptional interpersonal skills A proactive approach to problem-solving and decision-making skills
This role is ideal for an individual who is organised, detail-oriented, and passionate about delivering outstanding service within the hospitality sector. The successful candidate will be instrumental in supporting our organisation's commitment to excellence.

Job Type: Full-time

Pay: ?96,000.00 - ?180,000.00 per year

Work Location: In person