Job Description

Client Consultation:

Engage with clients to assess travel needs, preferences, and budgets, offering expert advice and tailored recommendations.

Itinerary Design:

Develop customized travel itineraries covering flights, accommodation, transportation, excursions, and other travel services.

Sales & Conversions:

Prepare quotations and proposals, convert inquiries into confirmed bookings, and achieve assigned sales targets.

Supplier Coordination:

Liaise with airlines, hotels, DMCs, and other service providers to secure the best rates and ensure smooth arrangements.

Documentation Management:

Handle all travel documentation including visas, insurance, tickets, and vouchers with accuracy and timeliness.

Customer Service:

Provide end-to-end support before, during, and after travel, maintaining high levels of client satisfaction.

Crisis Handling:

Address last-minute changes, cancellations, or disruptions efficiently and professionally.

Product Knowledge:

Maintain up-to-date knowledge of destinations, travel trends, and industry developments.

Team Collaboration:

Support junior consultants with training and guidance, promoting best practices within the team.

Reporting & Compliance:

Ensure all bookings and financial transactions are recorded accurately and adhere to company policies and industry regulations.
Job Type: Full-time

Pay: From ?24,000.00 per month

Work Location: In person