Job Description

Job Title:

Travel Desk Executive

Location:

Pune

Employment Type:

Full-Time

About the Role

We are seeking a detail-oriented and customer-focused

Travel Desk Executive

to join our dynamic team. In this role, you will be the go-to expert for crafting seamless travel experiences--managing end-to-end arrangements including flights, hotels, and travel insurance--while delivering exceptional service that exceeds client expectations.

Key Responsibilities

Respond promptly and professionally to client inquiries regarding destinations, itineraries, transportation options, visa requirements, and pricing. Accurately book and manage domestic and international travel using global distribution systems (GDS), including

Amadeus and Galileo

, with a minimum of

6 months of hands-on experience

. Prepare, review, and confirm comprehensive travel itineraries to ensure accuracy, compliance, and client satisfaction. Proactively manage changes, cancellations, and on-trip issues with efficiency and empathy. Maintain detailed client profiles, including travel preferences and past bookings, to deliver personalized recommendations and build long-term relationships. Stay informed about global travel trends, destination updates, airline policies, and new offerings to provide up-to-date, value-added advice.
Qualifications & Skills

Proven experience (minimum 3 years) in a travel agency or corporate travel desk environment, with proficiency in

Amadeus and/or Galileo

. Strong command of

spoken and written English

; multilingual skills are a plus. Excellent communication and interpersonal abilities--with a talent for simplifying complex travel information. Highly organized, with the ability to multitask, meet deadlines, and maintain accuracy under pressure. Self-motivated with a collaborative spirit--equally comfortable working independently or as part of a team. Educational background:

High school diploma (minimum)

;

degree or certification in Travel & Tourism, Hospitality, or a related field is preferred

.
Why Join Us?

Be part of a forward-thinking travel team where your expertise shapes unforgettable journeys. We value professionalism, attention to detail, and a passion for service--and we invest in team members who share our commitment to excellence.

Job Type: Full-time

Pay: ₹30,000.00 - ₹80,000.00 per month

Benefits:

Health insurance
Ability to commute/relocate:

Undri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 3 years (Required)
Language:

English (Preferred)
Location:

Undri, Pune, Maharashtra (Preferred)
Work Location: In person