Job Description

We Are Hiring - Grace Staffing Services

Job Title:

Customer Service Executive (Travel - Ticketing bookings)

Shift:

US Night Shift (5 days a week, 2 rotational offs)

Transportation:

Pick-up & Drop-off provided

Job Overview

We are looking for

freshers and experienced professionals

who are eager to build their careers in the

travel and ticketing industry

. As a

Sr. Associate /Associate

you will be responsible for handling international ticket bookings, customer queries, and travel support using industry-standard GDS tools. Candidates who are enthusiastic, have strong communication skills, and are ready to work in a night shift are encouraged to apply.

Note:

Immediate joiners with no notice period will be prioritized.

Key Responsibilities

Assist customers with

airline ticket bookings, re-bookings, cancellations, and modifications

. Respond to travel-related queries professionally and provide appropriate solutions. Use

GDS tools (Amadeus, Sabre, Galileo)

for ticketing and reservations. Deliver excellent customer service while handling calls, chats, or emails. Maintain accurate records of transactions and interactions.
Requirements

Freshers with excellent communication skills are welcome to apply.

Experience with

Amadeus, Sabre, or Galileo

is an added advantage. Strong interpersonal and problem-solving skills. Must be comfortable working in

US night shifts

. Available for

immediate joining

. All relevant documents must be provided for verification.
Why Join Us?

Opportunity to kick-start your career in

global travel and ticketing

. Full

training on ticketing tools

for freshers. 5-day work week with 2 rotational offs.

Company-provided transportation

(pick-up & drop-off).
How to Apply

Submit your

resume and required documents

. Freshers and experienced professionals who are available for immediate joining will be shortlisted.

Email : Gracecareers02@gmail.com

Phone : +91 7715882251

Job Types: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person