Job Description

About Us

BAI Infosolutions is a fast-growing travel technology company that manages multiple brands focused on corporate travel and fleet management solutions. We provide end-to-end travel services, including hotel bookings, transportation solutions, and comprehensive corporate travel management.

We are looking for a motivated and proactive

Operations Intern

to join our travel operations team. This internship is an excellent opportunity for

students and recent graduates

to gain practical experience and hands-on exposure to real-world travel operations within the travel and tourism industry.

Key Responsibilities

Air Ticketing & Travel Support

Assist with booking air tickets using GDS systems and online travel portals Coordinate with airlines for fare inquiries and basic negotiations under supervision Support ticket changes, cancellations, and reissuance processes Maintain organized records of airline communications and fare details Help monitor and analyze air travel expenses

Hotel & Vendor Coordination

Support hotel booking processes and ensure timely confirmations Assist with hotel rate comparisons and negotiations with guidance Maintain and update a database of preferred hotel partners Coordinate with hotels for availability checks, billing, and payment follow-ups

Operations & Client Support

Support daily travel operations and coordination activities Assist in managing vendors such as airlines, hotels, and transport providers Help document and update standard operating procedures (SOPs) Assist with client communications and service follow-ups Stay updated on travel industry trends and developments

Requirements

Students or graduates pursuing a Bachelor's degree in Travel & Tourism, Hospitality Management, Business Administration, or a related discipline

0-6 months of experience

(fresh graduates are encouraged to apply) Basic knowledge of travel operations is an added advantage Good communication and coordination skills Ability to learn quickly and work in a fast-paced environment Working knowledge of MS Excel and MS Office Strong organizational skills with attention to detail

What We Offer

Hands-on, practical exposure to the travel and tourism industry Structured training and mentorship from experienced professionals Opportunity for

full-time employment

based on performance
Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

Provident Fund
Work Location: In person