Handle customer inquiries and provide detailed information about travel packages.
Convert leads into confirmed bookings through effective communication & follow-up.
Create customized tour packages as per client requirement.
Coordinate with hotels, cab providers, and vendors for reservations.
Maintain customer relationship and ensure excellent service.
Work towards achieving monthly sales targets.
Maintain records of bookings, invoices & payment follow-ups.
Attend customer calls, WhatsApp queries, and emails professionally.
Skills Required:
Good communication & negotiation skills.
Basic knowledge of popular travel destinations (especially Kerala tourist spots).
Computer knowledge (MS Office / WhatsApp / Email).
Ability to handle customers politely and patiently.
Local language + English preferred. Hindi/Tamil is an added advantage.
Friendly, motivated, and target-oriented personality.
Qualification:
Plus Two / Degree / Diploma in Travel & Tourism (Preferred, not mandatory)
Working Hours:
9.30AM TO 6.30AM
Benefits:
Incentives, Growth Opportunities
Job Type: Full-time
Pay: From ?15,000.00 per month
Ability to commute/relocate:
Aluva, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Bachelor's (Preferred)
Experience:
3YEAR: 1 year (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Tamil (Preferred)
Shift availability:
Night Shift (Preferred)
Work Location: In person
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