Job Description

Travel Counselor Apprentice

- (2600000N)

CWT

are looking for enthusiastic and customer-focused freshers to join our team as Apprentice Travel Consultants. The apprentice will receive hands-on training in travel bookings, customer service, and itinerary planning.

Key Responsibilities:

Assist customers with flight, hotel, and holiday package inquiries Learn and support domestic & international travel bookings Help prepare travel itineraries based on customer requirements Handle customer queries via calls, emails, and chat Coordinate with airlines, hotels, and vendors for reservations Maintain booking records and customer details accurately Ensure high levels of customer satisfaction Stay updated on travel policies, visa basics, and industry trends



Qualifications

Skills & Requirements:

2023-2025 Graduates (fresher only) Strong communication skills Basic computer knowledge (MS Office, email, internet) Willingness to learn and grow in the travel industry Customer-oriented attitude Flexible with shifts



Primary Location: Gurugram
Work Arrangement: Office - CWT
Employment type: Apprenticeship/Training contract
Job Family: Travel Counselors
Scope: Country
Travel: No
Shift: Rotating
Organization: TX_Operations_All Countries (Non-GSC)
Job Posting: Jan 19, 2026