Job Description

Job Title:

Travel Coordinator

Experience Required:

1-2 Years

Location:

H-35, H Block, Sector 63, Noida

Job Type:

Full-Time

Job Summary:

We are looking for a motivated and customer-oriented

Travel Coordinator

with 1-2 years of experience in the travel and tourism industry. The ideal candidate will have hands-on knowledge of travel package sales, customer handling, call reviews, and performance marketing. You will be responsible for coordinating with clients, recommending the best travel packages, and ensuring a seamless customer experience.

Key Responsibilities:

Respond promptly to customer inquiries via phone, email, or chat regarding travel packages and services. Understand customer needs and recommend the most suitable travel deals based on budget and preferences. Create, customize, and finalize travel itineraries and holiday packages. Handle incoming calls and follow up on leads generated from marketing campaigns. Apply performance marketing insights to improve customer targeting and package offerings. Review recorded calls to assess service quality and identify areas for improvement. Maintain detailed records of client interactions, bookings, and feedback. Collaborate with internal teams to improve package design and customer satisfaction. Stay updated on market trends, new travel destinations, and promotions.

Key Skills & Qualifications:

Bachelor's degree in Tourism, Hospitality, Marketing, or related field. 1-2 years of experience in travel coordination and sales. Good knowledge of travel packages, destinations, and seasonal deals. Familiarity with performance marketing techniques (Google Ads, Meta Ads, etc.). Strong communication, negotiation, and interpersonal skills. Ability to multitask, prioritize, and deliver under pressure. Customer-first mindset and problem-solving attitude.

To Apply:

Send your resume and a short note on why you're the right fit to hr@shipgigventures.in

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

Paid sick time
Schedule:

Day shift Fixed shift Morning shift
Education:

Higher Secondary(12th Pass) (Preferred)
Work Location: In person