Job Description

Description

Travel Management:

Book flights, accommodation, trains, and ground transportation for employees.

Research and negotiate with vendors for cost-effective travel solutions.

Manage travel changes, cancellations, and special requests.

Handle visa applications and other travel formalities.

Provide detailed itineraries and information to travelers.

Ensure compliance with corporate travel policies and procedures.

Travel arrangements: Coordinate and book all aspects of business travel, including flights, hotels, rental cars, and ground transportation, in accordance with company travel policies.

Policy adherence: Ensure all travel requests comply with the company's travel and expense policy, and assist employees with policy questions.

Vendor management: Research, negotiate, and maintain relationships with travel vendors to secure the best rates and services.

Issue resolution: Act as the first point of contact for travel-related issues, such as delays, cancellations, and itinerary changes, and provide timely resolutions.

Expense reporting: Audit and process employee expense reports for travel, ensuring accuracy and policy compliance. Maintain accurate records, invoices, and expense reports.

Documentation: Manage and process necessary travel documentation, such as visa applications, as needed.

Technical Proficiency:

Skill in using computer reservation systems (e.g., Sabre GDS) and other relevant software.


Problem-Solving:

Ability to handle emergencies, resolve issues professionally, and adapt to changes calmly.


Knowledge:

Familiarity with corporate travel policies, travel trends, and office management practices.


Communication:

Excellent verbal and written communication skills to interact with travelers and vendors.


Facilities support


Office maintenance: Oversee and coordinate all general office maintenance, repairs, and vendor services, including cleaning, landscaping, and pest control.

Health and safety: Ensure the facility complies with all health, safety, and security regulations. Implement and enforce proper safety procedures.

Inventory and supplies: Monitor and order office supplies, breakroom provisions, and equipment to ensure the office is well-stocked.

Space management: Coordinate office moves, desk assignments, and meeting room setups. Assist with furniture assembly and repair as needed.

Transport management:- Oversee and coordinate all general transport services, ensuring facility complies with all health , safety and security requirements.

Vendor liaison: Serve as the primary point of contact for external contractors and building management to address facilities-related issues.

Project assistance: Support the planning and execution of facilities-related projects, such as office renovations or upgrades.

Oversee general office maintenance and manage relationships with service providers.

Manage office assets, equipment (e.g., stationery, appliances), and parking facilities.

Coordinate and ensure access for maintenance contractors.

Assist with ensuring health and safety compliance in office spaces.

Support and Administration:

Serve as a point of contact for travel and facilities-related inquiries and resolve issues.

Support facilities-related administrative tasks.

Liaise with internal and external stakeholders, including vendors and travelers.

Customer Service:

A customer-oriented approach with strong interpersonal skills.

Qualifications

Experience: 2 years of experience in an administrative support, travel coordination, IATA, or facilities management role is typically required.


Education: Bachelor's degree.

Communication: Excellent written and verbal communication skills to interact effectively with employees, vendors, and management.

Organization: Strong organizational skills with meticulous attention to detail to manage complex schedules and records.

Problem-solving: The ability to remain calm under pressure and provide quick, effective solutions to unexpected issues.

Software proficiency: Competence with Microsoft Office Suite (Word, Excel, Outlook) and experience with a travel booking system (e.g., Concur) or a work order management system is preferred.

Physical requirements: Some facilities tasks may require light-to-moderate lifting and physical mobility.

This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.

Job

Administrative/Office Support

Primary Location

India-Maharashtra-Mumbai

Schedule:

Contract

Travel:

No

Req ID:

254620

Job Hire Type

Contingent Worker (CWK) Not Applicable #BMI N/A