Job Description

We are looking for candidates from Travel Industry background only .

Candidates from Gurgaon / NCR Preferred .

Job Summary

What it is like to work at Redletterholidays / why will you join us₹
Versatility: You will get to meet and learn from people belonging to different walks of life.
Problem Solving: We love problems and solving them gives us a high!
Innovation: Building a product for the future requires constant brainstorming, innovating and generating ideas.
Open Culture: We believe in working together with no bars and boundaries. Our CEO sits next to us!
Data-driven: As much as we trust your gut feeling, we also trust data. Data is why you are doing what you are doing.
Transparency: We are no mind readers. So tell us whatever it is, however it is, and we will hear you.
Move fast: We all are fighting against time, and whatever best you create in the limited time, we are happy to implement, measure and make change.
Outcome-Oriented: We put in lot of hard work and time, so we like to see the output at the end of the day.

Responsibilities and Duties

Key Responsibilities:

Maintaining relationship with travelers by calling and understanding their trip related details. Ensuring quality of customer experience for travelers by resolving conflicts & handling trip related responsibilities. Answer customer calls courteously to provide information about RedLetter Holidays products and services, arrange consultations and obtain feedback about service. Interact with customers by phone, e-mail or online chat medium concerning various queries.

Required Experience, Skills and Qualifications

Desired Skills and Experience:

Excellent communication (Written & Oral) skills in English. Basic computer knowledge with MS-office and effective browsing skills. High attention to details and ability multitask. Self-Motivated, willing to learn and adapt to new processes.
Education:
- Minimum Graduate

Benefits

Apart from salary, you would get many more tangible benefits:
A. Reward & recognition
B. Medical and Accidental insurance
C. Employee Travel discounts
D. Casual Dress
E. Paid holidays or sick leave
F. Games & Entertainment
G. Parties & Fun

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month