Job Description

Key Responsibilities:

? Maintaining relationship with travellers by calling and understanding their trip related details.

? Maintaining relationship with travel agents, ensuring that customer needs are met by the

agent, ensure agent growth on TT platform

? Ensuring goals and targets for the assigned destination and agents are achieved

? Ensuring quality of customer experience for travellers by resolving conflicts & handling trip related responsibilities.

? Answer customer calls courteously to provide information about Travel Triangle products and services, arrange consultations and obtain feedback about service.

? Interact with customers by phone, e-mail or online chat medium concerning various queries

Desired Skills and Experience:

? Excellent communication (Written & Oral) skills in English.

? Basic computer knowledge with MS-office and effective browsing skills.

? High attention to details and ability multitask.

? Self-Motivated, willing to learn and adapt to new processes.

Job Type: Full-time

Pay: ?17,000.00 - ?21,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person