Job Description

Key Responsibilities:

Maintaining relationship with travellers by calling and understanding their trip related details.


Maintaining relationship with travel agents, ensuring that customer needs are met by the

agent, ensure agent growth on TT platform


Ensuring goals and targets for the assigned destination and agents are achieved


Ensuring quality of customer experience for travellers by resolving conflicts & handling trip related responsibilities.


Answer customer calls courteously to provide information about Travel Triangle products and services, arrange consultations and obtain feedback about service.


Interact with customers by phone, e-mail or online chat medium concerning various queries

Desired Skills and Experience:

Excellent communication (Written & Oral) skills in English.


Basic computer knowledge with MS-office and effective browsing skills.


High attention to details and ability multitask.


Self-Motivated, willing to learn and adapt to new processes.

Job Type: Full-time

Pay: ₹17,000.00 - ₹21,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person