Job Description

Key Responsibilities:

• Assist North America clients with travel inquiries, focusing on international and domestic bookings, including flights, hotels, and vacation packages.
• Handle inbound and outbound sales calls to drive conversions and meet customer needs.
• Hands on experience on any GDS tools preferably Amadeus for booking and managing travel services efficiently.
• Provide high-quality customer service, addressing client concerns and providing solutions to travel-related issues.
• Stay updated on industry trends and offers specific to North America to enhance customer experience.
• Achieve monthly sales targets and contribute to team performance.

Mandatory Requirements:

• Experience: Minimum 1 year of experience in a North America Travel Sales process.
• Tools Expertise: Hands-on experience with Global Distribution Systems (GDS) preferably Amadeus.
• Strong customer service skills, including handling complex travel-related queries and providing prompt solutions.
• Proven ability to work in a target-driven environment, meeting and exceeding sales targets.
• Excellent communication skills to engage effectively with customers.

Preferred Qualifications:

• Certifications in Amadeus or other travel-related tools.

Salary: Competitive, based on experience.
Perks & Benefits:

• Attractive incentives based on sales performance.
• Pick/Drop facilities
• Opportunities for career growth.