At PrimeMeridian Travel Co., we specialise in crafting tailor-made travel experiences for discerning travelers. Since 2013, we've been curating personalized holidays, fixed departures, and experiential journeys across the globe combining creativity, expertise, and exceptional service to deliver unforgettable travel experiences.
Job Overview
The Travel Consultant will be responsible for understanding client travel preferences, designing customized itineraries, and ensuring seamless execution from planning to post-travel support. The role demands strong destination knowledge, attention to detail, and the ability to convert leads into confirmed bookings while maintaining superior customer satisfaction.
Key Responsibilities
Consult with clients to determine travel needs, preferences, and budgets.
Design tailor-made itineraries for domestic and international destinations.
Handle end-to-end booking processes - flights, hotels, transfers, activities, and travel insurance.
Maintain accurate records of client interactions and bookings using the company's CRM system.
Provide prompt quotations, cost comparisons, and destination recommendations.
Build and maintain relationships with DMCs, suppliers, and travel partners.
Upsell and cross-sell travel products such as upgrades, add-ons, or travel protection plans.
Keep abreast of travel trends, visa policies, and airline updates.
Ensure all itineraries and travel arrangements align with PrimeMeridian Travel Co.'s service standards.
Deliver excellent pre- and post-sales service to maintain repeat and referral business.
Skills & Qualifications
Graduate in Travel, Tourism, or Hospitality only.
2-5 years of experience as a Travel Consultant or similar role.
Strong knowledge of international destinations, hotels, and travel products.
Proficiency in travel booking tools, GDS (Amadeus/Galileo preferred), and CRM systems.
Knowing design tools like Canva, Photoshop or any other graphic design work is an added advantage
Excellent communication, negotiation, and customer service skills.
Attention to detail and ability to manage multiple client requests simultaneously.
Positive attitude, target-driven, and passion for travel.
What We Offer
Competitive salary with performance-based incentives.
Access to global destination training and familiarization trips.
Dynamic and collaborative work environment.
Opportunity to grow with a rapidly expanding travel brand.
Job Type: Full-time
Pay: ?15,434.92 - ?45,165.30 per month
Education:
Bachelor's (Preferred)
Work Location: In person
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