Job Description

of Travel Consultant - Operations

About Adventures Overland:

Adventures Overland is Indias leading and multiple award-winning "Luxury Adventure" Outbound travel company, pioneering in organising Self Drive Road Trips around the world. We offer both fixed departures and tailor-made tours, where participants get to self-drive custom-fitted 4X4 vehicles within the safety of a convoy.

Job brief

We are seeking a detail-oriented and customer-focused Travel Consultant - Operations to join our travel team. In this role, you will be responsible for managing end-to-end travel arrangements for both domestic and international destination, coordinating with suppliers, and ensuring seamless travel experiences for clients. You will play a key part in operational efficiency and customer satisfaction by handling bookings, documentation, and issue resolution.

Responsibilities

Handle all aspects of travel arrangements including flights, accommodations, transportation, visas, and insurance. Process travel bookings accurately in accordance with client preferences, company policies, and budget constraints. Communicate with travel suppliers and vendors to confirm services, negotiate rates, and manage changes or cancellations. Maintain up-to-date records in internal CRM platforms. Assist in itinerary planning and provide expert travel advice tailored to client needs. Resolve customer issues, rebook travel as needed and provide after-sales support. Monitor travel trends, restrictions, and advisories to keep clients informed. Support operational process improvements and assist with travel policy development. Prepare travel documentation, and post-travel reports. Coordinate with the finance and sales departments on billing and reconciliation. Act as an on-ground travel lead for group tours or corporate delegations, managing logistics and ensuring smooth day-to-day operations. Negotiate and get best buying from the suppliers / vendors
Requirements and skills

Proven work experience of minimum 5 years as a Travel Consultant in operations or product development Ability to interact, communicate and negotiate effectively Sound knowledge of domestic and international travel trends Bachelor's or master's degree in hospitality, Travel, Tourism, Business, or relevant field Good knowledge of Visas Fluency in English hands-on experience leading travel groups, will be considered an advantage Having driving experience is a must
Location

Gurugram - Sohna Road Full-Time
Benefits

Competitive salary commensurate with experience. Opportunities for professional growth and career advancement. Dynamic and collaborative work environment with a focus on innovation and creativity. Job Types: Full-time, Permanent
Schedule:

Day shift Monday to Friday Morning shift- 9.30 am to 5.30 pm
Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹55,000.00 per month

Benefits:

Flexible schedule Provident Fund
Work Location: In person