The Travel Consultant will assist clients with their travel requirements -- from planning and booking to post-travel support. The role involves understanding customer needs, suggesting suitable travel options, managing bookings, and ensuring a smooth travel experience for clients.
Job Summary:
The Travel Consultant will assist clients with their travel needs -- from planning and creating detailed itineraries to booking and post-travel support. The role involves understanding client requirements, suggesting suitable travel options, managing bookings, and ensuring a smooth and hassle-free travel experience.
Key Responsibilities:
Research destinations, routes, and travel options including air, rail, and accommodation.
Understand client requirements and suggest suitable itineraries or travel packages.
Manage complete booking processes - tickets, hotels, transfers, and other travel services.
Provide clients with travel-related information such as visa requirements, weather, and local customs.
Maintain accurate client records and booking documentation.
Handle amendments, cancellations, and travel-related issues efficiently.
Ensure timely collection of payments and maintain related financial documentation.
Use promotional tools and marketing material to promote travel packages and offers.
Build and maintain strong relationships with customers and service partners.
Work towards achieving monthly sales and profitability targets.
Stay updated on travel industry trends, new destinations, and system updates.
Requirements & Skills:
Minimum 1-3 years of experience as a Travel Consultant or in a travel agency environment.
Good knowledge of booking systems (GDS/CRS/e-travel portals).
Strong communication and sales skills with a customer service mindset.
Proficient in English (additional languages will be an advantage).
Detail-oriented with the ability to manage multiple bookings and deadlines.
Strong problem-solving skills and ability to handle unexpected travel issues.
Bachelor's degree or diploma in Travel, Tourism, Hospitality, or a related field preferred.
Employee Benefits:
Competitive salary with performance-based incentives
Paid leaves
Opportunities for learning and career growth
Supportive and friendly work environment
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Leave encashment
Paid sick time
Work Location: In person
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