The MICE Travel Consultant is responsible for planning, coordinating, and executing group travel and event logistics for corporate clients. The role involves handling end-to-end arrangements including ticketing, hotel bookings, visa coordination, event logistics, transportation, and on-site management while ensuring excellent customer experience and cost efficiency.
Key Responsibilities:
Plan and organize group travel arrangements for corporate events, conferences, exhibitions, and incentive programs (domestic and international).
Liaise with clients to understand travel and event requirements, budgets, and expectations.
Coordinate with airlines, hotels, DMCs, and other vendors for group quotations, bookings, and negotiations.
Manage visa documentation, travel insurance, and other pre-travel formalities.
Prepare detailed itineraries, costing sheets, and travel proposals.
Ensure smooth execution of travel logistics, including transfers, check-ins, and on-ground support.
Maintain accurate records of bookings, payments, and documentation.
Handle post-trip feedback, client relationship management, and ensure repeat business.
Support the sales team with proposals, presentations, and MICE project coordination.
Stay updated on destination knowledge, travel trends, and MICE industry developments.
Key Skills & Competencies:
Strong knowledge of group travel operations and MICE event management.
Excellent communication, client handling, and negotiation skills.
Proficiency in GDS systems (Amadeus / Galileo / Sabre) preferred.
Attention to detail and ability to multitask under pressure.
Strong vendor network and coordination capabilities.
Problem-solving attitude with a customer-first approach.
Qualification & Experience:
Bachelor's degree in Travel & Tourism / Hospitality / Business Administration or equivalent.
Minimum
2-5 years
of experience in
MICE or corporate group travel
operations.
Experience with international group movements and incentive programs preferred.
Knowledge of MS Office, travel CRM, and ticketing systems is an advantage.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
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