Job Description

- We are glad to extend the invitation in joining hands with Sana Search International .Travel ConsultantJob Location : Bengaluru (Bangalore) : Primary Job Responsibility:- Understands the various computer screens and how to utilize them effectively- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance- Adheres to all company and specific Contact Center policies and procedures- Completes any work as assigned by ManagementEducation and Essential Experience :- Grad (Fresher/Experience)or (U.g with exp)- 6 months BPO or Travel experience- Bachelor's Degree or Undergraduate dropouts- Excellent Written and spoken communication, business technical writingWilling to work in a contact center environment with 24/7 rotational shifts (including night shifts)Open to work in a blended environment(Voice &Chat/Email)We are looking for a travel consultant with great enthusiasm for travelling.Requirements and Skills : - Proven working experience as a travel consultant (freshers can also apply)- Excellent knowledge of travelling software GDS system (Amadeus, Galileo,Sabre)- Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc.)- Degree in travel and tourism, business in relevant field.Key Enablers :- Strong process orientation- High energy, High Integrity & Work Ethics- Strong interpersonal skills & ability to communicate effectively- Strong problem solving skills.Functional Area : ITES/BPO/KPO/Customer ServiceFunctional Role : Customer Care Executive/Customer Service ExecAccolades :- We train New Joiners on GDS (Amadeus).- It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. - No Hidden charges (ref:updazz.com)

Skills Required