Job Description

Responsibilities:

Managing daily travel bookings for clients including flights, hotels, bus, train, cabs, visa, travel insurance and others Manage end-to-end visa services of customers Handle customer inquiries and resolve issues in a timely and professional manner Updating daily activities in the project management tool Raising customer queries where there is dependency of any internal team member Communicating & coordinating with internal & external stakeholders Stay updated with industry trends and changes in regulations to ensure operational compliance Contribute to the overall operational efficiency and effectiveness of the organization

Qualifications:

Previous experience in travel operations is preferred Good knowledge of visa-related nuances Knowledge of operating travel Global Distribution System (GDS) preferred Shift: 3.00PM to 12.00 am Excellent attention to detail and accuracy in performing tasks Proficient in using operational tools, software, and systems Strong communication skills, both written and verbal Ability to work well in a fast-paced and dynamic environment Knowledge of regulatory compliance and industry best practices Comfortable with MS tools & especially Excel
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Health insurance * Provident Fund