Job Description

Senior Sales

Location

: Chembur , Mumbai

Profile-Key Responsibilities

1. Responsible for achieving daily/weekly / monthly targets as specified by the BM

2. Maintain & follow grooming standards as specified in the SOP Manual

3. Adhere to Enquiry Management & Booking Process as specified in the SOP Manual

4. Responsible for handling enquiries through - Walk-in, Telephonic, Email, City PSA & Travel Agents

5. Ensure that the customer is provided with complete details pertaining to the product & cost

6. Responsible for relationship building and servicing the city PSA & TAs

7. To maintain query turnaround time as per SOP

8. Initiate telesales calls for follow-ups & closure of sales bookings

9. Responsible for coordinating with the service team for the post-sale process

10. Maintain Daily Sales Report

11. Responsible for maintaining their enquiries in a database for future follow-ups and to regularly send emails on new offers

12. Responsible for maintaining Customer Satisfaction levels @ min 95% during the entire customer interaction

Job Types: Full-time, Permanent

Pay: ₹500,000.00 - ₹600,000.00 per year

Benefits:

Paid sick time Paid time off Provident Fund
Application Question(s):

What is your expected CTC ? What is your notice period , if immediate what is the last working date ? What is your CCTC ?
Experience:

Travel Sales: 3 years (Required)
Work Location: In person