Job Description

Job Title:

Travel Agent - Call Support & Ticketing

Company:

Make Me Travel

Location:

Jalandhar

Job Type:

Full-Time

Job Overview:

Make Me Travel is seeking experienced

Travel Agents

to join our call support team. The ideal candidate will handle customer inquiries and bookings over the phone and must have strong knowledge of

GDS systems (especially Amadeus)

and airline

ticketing tools

.

Key Responsibilities:

Handle inbound/outbound calls related to flights, bookings, changes, and cancellations. Use

Amadeus, GDS

and ticketing tools to issue, reissue, and cancel tickets. Provide accurate fare quotes and travel information. Resolve customer queries efficiently and professionally. Maintain up-to-date knowledge of airline policies and travel regulations.

Requirements:

1-2 years of experience in travel customer service or ticketing. Proficient in

Amadeus

and

GDS /ticketing platforms

. Strong communication and problem-solving skills. Ability to work in shifts, including weekends if required.
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Ability to commute/relocate:

Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

Amadeus: 2 years (Required)
Work Location: In person