Job Description

Travel Agent -- Surat Office

Company:

Bookends Hospitality PVT. LTD

Location:

Surat, Gujarat

Type:

Full-time | On-site

Key Responsibilities

Manage all incoming travel requests via phone, email, and online platforms, ensuring timely and accurate bookings. Coordinate and book

flights, trains, buses, hotels, and local transport

for teams traveling for events and operations across India. Communicate with staff to confirm travel itineraries, share updates, and handle last-minute changes or cancellations. Maintain an organized travel database, update traveler details, and accurately document travel history and expenses. Build and maintain strong relationships with travel vendors, negotiate rates, and ensure the best value for bookings. Provide outstanding service by addressing travel inquiries, resolving booking issues, and assisting travelers during emergencies or delays. Collaborate with the accounts team for invoice verification, credit note management, and travel-related reimbursements. Support the event and operations teams with

ODC (Outdoor Catering)

logistics and nationwide travel planning.

Qualifications

2-4 years of experience in

corporate or hospitality travel coordination

. Excellent knowledge of

domestic travel systems

including airlines, IRCTC, and hotel booking portals. Strong communication and coordination skills in

English and Hindi

(Gujarati preferred). Highly organized, detail-oriented, and able to manage multiple bookings simultaneously. Proficiency in

Excel or Google Sheets

for travel MIS and reporting. Flexible to work extended hours or weekends during large events, with compensatory offs as per company policy.
We look forward to hearing from you!
To apply for this position, please submit your resume to execsecretary.bookends@gmail.com or reach out to us at

9023550937

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Food provided
Work Location: In person