. The ideal candidate should be detail-oriented, customer-friendly, and capable of handling ticket issuance, cancellations, and reissues independently.
Responsibilities
Book and issue domestic flight tickets using
Amadeus GDS
Handle cancellations, rescheduling, and refunds as per airline policies
Create and manage PNRs accurately
Provide fare quotes and itinerary options to clients
Coordinate with airlines for schedule changes or special requests
Maintain up-to-date knowledge of fare rules, tax structure, and promotional offers
Ensure smooth customer service before and after ticket issuance
Requirements
Minimum
2 year of experience
with Amadeus (domestic ticketing)
Strong understanding of airline fare rules and cancellation/refund procedures
Proficiency in GDS commands (manual entries preferred)
Good communication skills (English & Hindi)
Ability to work under pressure and handle multiple bookings
Knowledge of MS Office (Word/Excel)
Job Type: Full-time
Pay: Up to ₹40,000.00 per month
Work Location: In person
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