Job Description

A travel agent helps individuals and groups plan, book, and manage their travel arrangements. This includes booking flights, accommodations, transportation, and activities, as well as providing advice on destinations, travel documents, and cultural customs. They act as intermediaries between clients and various travel suppliers, ensuring a smooth and enjoyable travel experience.

Key Responsibilities:

Consulting with clients:

Understanding client needs, preferences, and budget to tailor travel plans.

Researching and recommending:

Providing information on destinations, accommodations, transportation, and activities.

Booking travel arrangements:

Making reservations for flights, hotels, rental cars, tours, and other travel-related services.

Providing travel advice:

Offering guidance on passports, visas, travel insurance, currency exchange, and local customs.

Handling travel issues:

Assisting clients with changes, cancellations, delays, and other unexpected situations.

Managing client information:

Maintaining accurate records of bookings, payments, and client preferences.

Promoting travel products and services:

Developing and implementing marketing strategies to attract clients.

Staying updated on industry trends:

Attending travel seminars and workshops to enhance knowledge and skills.

Skills and Qualifications:

Excellent communication and interpersonal skills:

To effectively communicate with clients and travel suppliers.

Strong organizational and time management skills:

To handle multiple bookings and deadlines.

Attention to detail:

To ensure accurate bookings and documentation.

Problem-solving and conflict-resolution skills:

To address travel issues and complaints.

Knowledge of travel destinations, products, and services:

To provide informed recommendations.

Proficiency in travel booking software and systems:

To manage bookings and reservations.

Sales and customer service skills:

To promote travel packages and meet sales targets.
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?35,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time Paid time off Provident Fund
Work Location: In person