We are looking for an enthusiastic and customer-focused
Travel Advisor
to join our team. As a Travel Advisor, you will be responsible for assisting clients with their travel planning, offering customized solutions, and ensuring they enjoy seamless holiday experiences.
Key Responsibilities
Understand client requirements and recommend suitable destinations, packages, and itineraries.
Advise customers on visa requirements, travel insurance, and other essential documentation.
Handle domestic and international travel bookings (flights, hotels, tours, transfers).
Prepare cost-effective quotations and convert inquiries into confirmed bookings.
Maintain updated knowledge of travel destinations, products, and offers.
Deliver exceptional customer service before, during, and after travel.
Upsell add-ons like excursions, activities, and premium services to maximize client experience.
Build and maintain strong relationships with clients for repeat business and referrals.
Collaborate with DMCs, airlines, hotels, and suppliers to ensure smooth operations.
Requirements
Graduate in Travel & Tourism / Hospitality / Any relevant field.
Proven experience as a Travel Advisor / Travel Consultant / Sales Executive in tourism.
Strong knowledge of international destinations (Thailand, Bali, Vietnam, etc. preferred).
Excellent communication and interpersonal skills.
Proficiency in MS Office, CRM tools, and GDS/Booking systems (preferred).
Ability to work in a fast-paced, target-driven environment.
Customer-centric mindset with problem-solving ability.
What We Offer
Attractive salary (based on experience) + performance incentives.
Opportunities to travel for FAM trips & destination training.
Career growth in a fast-growing travel company.
Supportive team environment and continuous learning opportunities.
If you're passionate about travel and love helping people create unforgettable journeys, we'd love to hear from you!