Job Description

Job Purpose

The

Transport Relationship Manager

is a pivotal leadership role responsible for overseeing junior teams to ensure

efficient rate management

and strong transporter service quality. The role focuses on

strategic negotiation

to secure the "Best Price" and converting daily needs into fixed/bulk contracts, while strictly enforcing Turn Around Time (TAT) standards based on data analysis.

Job Responsibilities

Manage and monitor the daily

performance and KPI

achievement of all allocated Assistant Transport Relationship Managers (ATRMs). Monitor all

vehicle Turn Around Times

(TATs), focusing on quick vehicle detail receipt and on-time port arrival. Strategically build and

maintain relationships

with key/graded transporters working with the company. Conduct next-level

negotiation

and finalization of transport rates, especially when ATRMs cannot secure competitive bids. Lead the implementation of the

fixed order system

and ensure allocation based on transporter grade.

Resolve

critical transporter complaints to maintain transporter trust. Analyze complex

transport reports

and lead internal training sessions to enhance team clarity for ATRMs. Provide practical SOP input on

complex issues

like vehicle wait times and unloading delays to the Transport Manager.
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person