Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

:

Transport ExecutiveClient: UBS

Location:

Hyderabad (Aquila & Centaurus)

Department:

Transport Services / Facilities Management

Reports To:

Assistant Manager Transport / Transport Manager

Position OverviewWe are seeking a dedicated Transport Executive to support and manage daily transport operations serving UBS employees across Hyderabad's Aquila and Centaurus locations. This role requires an operationally-focused professional who can seamlessly work between both sites, ensuring reliable and efficient transportation services while maintaining high standards of employee satisfaction and operational excellence.

Key ResponsibilitiesDaily Transport Operations SupportSupport daily transport operations for UBS employees across both locations



Monitor vehicle schedules, route assignments, and driver deployments



Coordinate real-time transport adjustments and handle service disruptions



Track vehicle movements using GPS systems and transport management software



Manage employee transport requests, route changes, and special arrangements



Ensure optimal fleet utilization and route efficiency throughout the day



Multi-Location FlexibilityOperate seamlessly between Aquila and Centaurus locations as per operational needs



Maintain consistent service standards and operational procedures across both sites



Support coordination of transport services between locations



Adapt to varying employee transport patterns and demand at each site



Facilitate effective communication between transport teams at both locations



Employee Service & SupportHandle employee transport queries, complaints, and service requests



Process new transport registrations and route assignments



Coordinate special transport arrangements for late working employees



Manage transport-related communications and service updates



Support employee onboarding with transport orientation and information



Maintain employee transport databases and contact information



Fleet & Vehicle CoordinationMonitor vehicle availability, maintenance schedules, and service readiness



Coordinate with drivers for route optimization and schedule adherence



Track vehicle performance, fuel consumption, and operational metrics



Support vehicle inspections and maintenance coordination



Handle emergency vehicle replacements and backup arrangements



Ensure vehicles meet safety and cleanliness standards



Vendor & Driver ManagementCoordinate with transport vendors and service providers



Monitor driver performance, punctuality, and service quality



Handle driver-related issues, feedback, and performance improvements



Support vendor compliance with safety and regulatory requirements



Assist in driver training and orientation programs



Maintain driver contact databases and communication channels



Transport Booking & SchedulingManage transport booking systems and employee registrations



Process route changes, cancellations, and temporary transport requests



Coordinate transport schedules for special events and extended working hours



Handle ad-hoc transport requirements and emergency situations



Support transport planning for office events and corporate functions



Maintain accurate records of transport bookings and utilization



Reporting & DocumentationGenerate daily transport reports and operational summaries



Track key performance metrics and service quality indicators



Maintain transport operation logs and incident records



Support monthly reporting and performance analysis



Document employee feedback and service improvement suggestions



Assist in budget tracking and cost management reporting



Safety & Compliance SupportSupport compliance with transport safety regulations and protocols



Monitor adherence to traffic rules and safety standards



Handle incident reporting and documentation procedures



Support driver safety training and awareness programs



Maintain transport-related permits and compliance documentation



Assist in emergency response and evacuation transport coordination



Required QualificationsEducation & ExperienceBachelor's degree in any discipline (Transport Management, Operations, or Business preferred)



2-4 years of experience in transport operations, logistics, or fleet management



Experience in corporate transport services or employee shuttle operations preferred



Background in coordination roles with customer service exposure



Knowledge of Hyderabad traffic patterns and routes is advantageous



Core CompetenciesTransport Operations KnowledgeUnderstanding of transport logistics and fleet management principles



Knowledge of route planning and optimization techniques



Familiarity with GPS tracking systems and transport management software



Understanding of vehicle maintenance and safety requirements



Basic knowledge of traffic regulations and compliance standards



Operational SkillsStrong organizational and coordination abilities



Excellent attention to detail and accuracy in record-keeping



Ability to multitask and handle multiple priorities simultaneously



Problem-solving skills and ability to handle operational disruptions



Time management and ability to work under pressure



Communication & Service SkillsGood verbal and written communication skills in English



Proficiency in local languages (Hindi, Telugu) preferred



Customer service orientation with employee interaction skills



Ability to handle complaints and resolve issues professionally



Coordination skills with drivers, vendors, and internal teams



Technical SkillsProficiency in MS Office Suite (Excel, Word, Outlook)



Experience with transport management systems or GPS tracking software



Basic understanding of fleet management principles



Knowledge of mobile applications and communication tools



Data entry and record maintenance capabilities

Key Performance IndicatorsService Reliability:

Support achievement of 95%+ on-time performance

Employee Satisfaction:

Contribute to maintaining satisfaction scores above 4.0/5.0

Response Time:

Address transport requests and issues within defined timelines

Data Accuracy:

Maintain 100% accuracy in transport records and documentation

Operational Efficiency:

Support cost optimization and resource utilization goals

Compliance:

Ensure full adherence to safety and regulatory requirements

Working Conditions & RequirementsLocation Flexibility:

Regular rotation between Aquila and Centaurus based on operational requirements

Working Hours:

Extended hours coverage (6:30 AM - 9:30 PM) with roster system

Physical Requirements:

Field visits, vehicle inspections, and coordination activities

Availability:

Flexibility for emergency situations and special event support

Travel:

Movement between locations, vendor sites, and operational areas

Essential Skills & AttributesService-Oriented Approach:

Commitment to providing excellent employee transport experience

Operational Focus:

Strong attention to operational details and service delivery

Adaptability:

Comfortable working across different locations and situations

Team Collaboration:

Ability to work effectively with diverse teams and stakeholders

Reliability:

Consistent performance and dependable attendance



Career Development OpportunitiesProgression to Senior Transport Executive or Assistant Manager Transport roles



Cross-training in facilities management and operations



Professional development in logistics and transport management



Leadership development opportunities within the transport team



Industry certifications and specialized training programs



Compensation & BenefitsCompetitive salary based on experience and qualifications



Performance-based incentives and recognition programs



Transportation allowance and fuel reimbursement



Medical insurance and wellness benefits



Professional development and training opportunities



JLL employee benefits and career advancement pathways

Ideal Candidate Profile:

An operationally-focused professional with transport/logistics background, strong coordination skills, and the flexibility to support comprehensive transport operations across multiple locations while ensuring excellent service delivery to employees.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.