Transport Executive (helpdesk)

Year    KA, IN, India

Job Description

NVS Travel Solutions is an 18-year-old, ?65 crore company providing employee transportation services to several leading organizations across Bangalore. As part of our expanding operations team, we are looking for a

Transport Executive (Helpdesk)

to manage communication, coordination, and reporting functions efficiently.

Pre-requisites:



Minimum

3 years of experience

in a

transport helpdesk

role.

Excellent spoken and written English communication skills.

Proficiency in

Microsoft Excel

for reporting and data management.

Key Responsibility Areas (KRAs):



Handle

inbound calls

from clients, passengers, and drivers, and make

outbound calls

as required. Manage and respond to

emails

from clients, passengers, and internal teams promptly and professionally. Prepare and maintain

daily, weekly, and monthly reports

related to helpdesk operations. Coordinate effectively with operations, routing, and tracking teams to ensure smooth issue resolution.

Benefits:



Competitive salary based on experience. Health insurance and other company benefits. Opportunity to work in a dynamic, fast-paced transport operations environment.
Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

Health insurance
Work Location: In person

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Job Detail

  • Job Id
    JD4738136
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year