Job Description

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Transition Managers are responsible and manage significant transition programs inclusive of transferring services and staff from one delivery model to another or from one service provider to another (internal or external). They ensure that service levels are maintained throughout and are responsible for the budget, project plans and for the reporting to the customer and internal management.

- Grade Specific

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Transition Manager - Overall end to end responsible for Medium projects or Tower/Geography/BU. Ensure the project is completed on time and within budget.

Skills (competencies)

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Accountability

Active Listening

Adaptability

Analytical Thinking

Business Acumen

Business Partnering

Business Transformation

Change Management

Coaching Confidentiality

Collaboration

Commercial Management

Complex Engagement Management

Contract Management

Crisis Management

Critical Thinking

Cultural Awareness

Customer Centricity

Data-Driven Decision-Making

e-Great

e-KPI

e-MMX

e-Monitoring

Emotional Intelligence

e-skills

Estimating

Executive Presence

Financial Analysis

Financial Control

Financial Reporting

Influencing

Lean Portfolio Management

Managing Difficult Conversations

Microsoft Project

Negotiation

Problem Solving

Project Financial Planning

Project Governance

Project Management

Project Planning

Qwiz

Relationship-Building

Risk Assessment

Risk Management

Scope Management

Scrum

Stakeholder Management

STAR

Storytelling

Strategic Thinking

Teamwork

Time Management

Unified Project Management (UPM)

Unified Service Management (USM)

Verbal Communication

Written Communication

Agile (Software Development Framework)

Delegation

UPM (Methodology)

USM (Methodology)