uTransition experience with 10 years & above
uTransition Ownership : Part of the team to analyzes client business processes and develops transition plan for identified processes.
uDrives Transition Planning and ensures execution of all activities as per agreed methodology and timelines
uDrives the technology implementation & end to end transition solution
uTracks and monitor onboarding of required resources and their related KT/ training
u Tracks risks & helps develop appropriate business continuity plans & communicates the same to stakeholders
uCollaborate with all internal teams to ensure all deliverables are met ( Sourcing, Tech, Infra, Delivery, Quality)
uEducate DD/KT Leads on the requirements and expectation to ensure the objective of DD/KT is met
uEnsures completion of transition tollgate documents and related artefacts with support from Delivery
uSets up weekly Program reviews and Steering Committee reviews based on agreed cadence and ensure robust transition governance
uMonitors through effective dashboards and implementing adequate measures to maximize customer satisfaction levels during the transition phase
uOverall responsible for the seamless transition of the program
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