Job Description

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Who are we looking for?

L 2 level Transaction Processing Executive/Officer - to process the Capital Market - Brokerage process documents for a Non-Voice BPS account (US Client).

Technical Skills:

? Excellent MS Office skills - MS Excel, Power Point, Excel Macros and E Mail Drafting

? Good Typing Speed of 28 WPM with >=95% accuracy

? Excellent Communication skills - to attend Client Calls, Onshore Training etc

Process Skills:

? Good and sound knowledge of Capital Market Concepts - preferably US Stock Market

? Sound Knowledge on Financial Advisor's service Documents - Mails review with respect to Legal compliance and Risk content,

? Knowledge on Trade review, Account maintenance of Financial Advisors

? 100% Accurate work required as Errors will have financial impacts from Client and their Customer side.

Behavioral Skills :

? Strictly US Shift Working Hours ( India late evening OR Night shift) - should be flexible to do Over Time duty if required.

? Punctual and adherence to attendance and Leaves

? To report to Team Lead and follow the Instructions and the HR Policies as per Company

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Certification:

? Education: 12 + 3 Degree Education is mandatory - B Com, BBA and BBM Graduates preferred, however Candidate with good work experience (similar BPO field and domain) but with other Specialization will also be looked into.

? Additional Certification on Stock Market Subjects is added advantage.

? No Engineering / Tech Graduates

Experience requirements:

? Candidate should have minimum 6 months to 1 year work experience in similar BPO field - preferable from Banking and Capital Market Domain (primary preference)

? Secondary preference will be for Candidates who have experience in other BPO domains like Accounting, Insurance, Health Care etc.

Expected Competencies:

? Interpersonal Effectiveness: Candidate should be a team player and demonstrate required aptitude and attitude towards work and the Team.

? Service Orientation: Candidate should be Customer Centric and committed to deliver the best to Customers and the Business.

Skills:

PRIMARY COMPETENCY : Banking And Capital Markets PRIMARY SKILL : Non-Voice PRIMARY SKILL PERCENTAGE : 100

About Company:

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015. We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.