Job Description

Key Responsibilities:

Handle inbound and outbound voice calls and chat interactions for customer support and sales.

Provide high-quality resolutions for queries related to services, transactions, or product inquiries.

Actively engage with customers to promote services/products and meet sales targets where applicable.

Deliver excellent service while maintaining a customer-first approach.

Maintain accurate customer interaction records in internal systems.

Communicate clearly and professionally in English and Hindi.

Eligibility Criteria:

Education: Graduate (any stream) Mandatory

Experience: Freshers are welcome. Candidates with experience in customer support, telesales, or BPO will be preferred

Skills Required:

- Strong verbal and written communication skills in English and Hindi

- Basic computer knowledge and ability to multitask

- Customer-focused attitude with problem-solving skills

- No major grammatical or pronunciation issues

Work Schedule:

6 Days Working with 1 Rotational Off

Shift Timing: 8 AM to 10 PM (Rotational)

Female candidates: Day shifts only (up to 8 PM)

Salary & Benefits:

CTC: 20,000-25,000 per month (Based on experience and role)

Transport: Two-way cab facility provided

Career growth and internal promotion opportunities

Work with a globally recognized BPO brand

Dynamic and inclusive work culture with training support

Ready to join a team that values customer relationships and professional growth? Apply now and grow your career with Transcom!

Whatsapp CV - 7838316259

Job Types: Full-time, Fresher

Pay: ?22,000.00 - ?26,000.00 per month

Benefits:

Health insurance Provident Fund
Education:

Bachelor's (Required)
Location:

Gurugram, Haryana (Required)
Work Location: In person

Speak with the employer

+91 7838316259