Job Category: Transactions
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Join our dynamic team and play a crucial role in managing IMCC incidents. Leverage your skills to ensure timely resolutions and enhance customer experiences. Be part of a team that values innovation and continuous improvement.
Job Summary:
As an Incident Management Specialist within the IMCC team, you will manage incidents to ensure timely resolution and appropriate escalation. You will research IMCC performance, resolve failures, and provide L1 application support. Your role involves responding to client inquiries and ensuring adherence to risk procedures.
Job Responsibilities:
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