G-31, Noida Sector-3 (5 mins walking from Metro Station Sector-16)
Job Type :
Permanent ; Full-time
Working Days :
5 days a week (weekly offs depending upon roster)
Working Shift :
Only Day Shift (09.30 am to 06.30 pm)
This profile requires working on Company Holidays for which Compensatory Offs are provided.
Requirements :-
Min. 1 year in fraud detection, risk management, or a related role in the Fintech or financial services industry OR Freshers having good knowledge of financial/banking terms & processes.
Min. 6 months experience in Excellent communication skills in
English
(written & speaking both)
Familiarity with
Cyber Fraud
and Know Your Customer (
KYC
) regulations
Knowledge of
transaction processing systems
and
payment methods
.
Strong
analytical mindset
with strong attention to detail with the ability to
interpret financial data.
Job Responsibilities :-
Handle customer complaints and disputes quickly and effectively through phone calls and emails.
Regularly check customer transactions to spot any suspicious activities like fraud or money laundering.
Verify the identity of new customers through video KYC.
Contact clients involved in suspicious transactions to ensure they follow necessary regulations, such as Cyber Fraud and Know Your Customer (KYC) rules.
Investigate and resolve cases of suspected fraud or misconduct.
Keep an eye on transaction patterns to detect unusual activities and develop strategies to reduce transaction-related risks and losses.
Stay informed about new fraud trends and industry practices to continually improve fraud prevention strategies.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Leave encashment
Provident Fund
Work Location: In person
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