Training (training Development ) Analyst

Year    Gurgaon, Haryana, India

Job Description

In these roles you will be responsible for:
Responsibilities:

  • Deliver monthly Language, Voice and Accent classroom/virtual training, support business through daily call monitoring and floor activity by working closing with the team and business requestors.
  • Reporting and tracking training effectiveness
  • Interviewing new hires
  • Regular and continuous touch base with floor and trainees to map improvement through coaching, feedback and communication-based projects
Requirements for this role include:
Key Skills:
  • Communication Skills: Voice and Accent Training Delivery, Excellent communication skills, Excellent Facilitation/training skills
  • Skills: Coaching and Feedback
  • Skills: Proficient in MS Excel and MS PPT
  • Skills: Content Development
Preferences: - Optional (nice-to-have's)
  • Skills: Instructional Design Skills (a good-to-have skill)
Required schedule availability for this position is Monday-Friday (2:00pm/6:00 pm to 12:00am/3:00 am IST). The shift timings cannot be changed. Additionally, resources may have to work on weekends basis business requirement.

Skills Required

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Job Detail

  • Job Id
    JD4346548
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year