Job Description

Company Name: VARITE India Private Limited
About The Client:
A cloud computing company offers a platform for digital workflows, enabling organizations to automate and streamline business processes. The solutions include IT service management, human resources, customer service, and security operations. Designed to enhance efficiency and collaboration, the platform digitizes and automates workflows for diverse organizational needs. Headquartered in the United States, the company is recognized for its innovative approach to workflow automation, playing a significant role in the IT service management and business process automation space. In 2018, Forbes magazine named it number one on its list of the world's most innovative companies.
Essential Job Functions:

• Create training opportunities in MS Dynamics Create a request for quotes in SURF Process intake of learning credit purchase request Interface with sellers and customers to validate correct account name, account number, billing contact information, discounts, amount of LC's Interface with Training Sales Ops to ensure Order Form is completed/approved Sends approved Order Form to the customer for signature Requests Purchase Order from Customer Submits signed Order Form and Purchase Order in the system to close the deal Ensure opportunity closes
• Updates notes in OPTY in the system of status/next steps Responds via email from customers to questions about transactions ,What classes should I take? Directs customer to Learning Path for the customer to self-serve/determine classes to take.
• If the customer still has questions, given to the services seller to address How many Learning Credits do I have, how to use, and burn down - are instructed to open a case General inquiries, what is a learning credit, how do I purchase, how do I use a learning credit - Send template email to the customer with an explanation

Qualifications:

• Basic understanding of CRM tools (Dynamics, Salesforce, HubSpot, etc.)
• Comfortable working with Excel/Sheets (filters, basic formulas, pivot tables a plus)
• Ability to learn new internal systems quickly (SURF, Order Management tools)
• Good documentation & templating skills
• Clear written communication (customer emails, status updates)
• Basic professional email etiquette
• Confidence to talk to customers and internal teams to confirm details
• Ability to explain learning paths and direct customers to the right resources
• Bachelor's degree in Business, Commerce, Management, Communication, or similar
• Diploma or certification in Business Operations, Sales Operations, or CRM tools
• Coursework in analytics, Excel, marketing, or operations is a plus

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

Skills Required