Job Description

About the Role:

Dawn Staffing Solutions is looking for a detail-oriented

Training & Quality Coordinator

to ensure consistent performance standards across our recruitment team. This role focuses on daily call quality monitoring, recruiter training, and maintaining high accuracy in candidate communication and screening processes.

Why work for Dawn?

Competitive Salary Night Shift Work Onsite (Dehradun) Meal Provided Quarterly Incentives Yearly Retention Bonus Shift timing -

7:00PM - 4:00AM IST

Key Responsibilities:

Develops, organizes, and delivers training programs for new and existing employees. Monitors training effectiveness and identifies areas for improvement. Ensures compliance with company standards, policies, and quality guidelines. Conducts quality audits, evaluates performance, and provides feedback to teams. Maintains training records, documentation, and performance reports.

Qualifications:

Previous experience in recruitment operations, training, quality assessment, or a similar role (preferred). Strong communication, listening, and coaching skills. * Ability to identify performance gaps and deliver actionable feedback.