Training Executive Food & Beverage

Year    KA, IN, India

Job Description

Job Title: Learning & Development Executive



Department: Human Resources / Training

Reports To: L&D Training Manager/ HR Manager

Location: Bengaluru

Industry: Food & Beverage

Brand: SMOOR

Job Purpose

To support the design, coordination, and delivery of learning and development initiatives that enhance employee capability, drive service excellence, and align with the cafe and retail chain's brand values and business goals. The Assistant Manager will play a key role in auditing service gaps, developing content, executing training programs, ensuring consistent learning experiences across outlets, and supporting performance improvement initiatives.

Key Responsibilities

1. Training Operations & Coordination

Coordinate and implement the training calendar for cafes, kiosks, and retail outlets. Manage scheduling, logistics, communication, and follow-up for all L&D programs. Maintain training records, attendance, and feedback data Liaise with outlet managers and operations teams to ensure smooth execution of training sessions.
2. Content Development & Facilitation

Assist in developing and localising training modules, SOPs, and e-learning materials for various job roles. Support the L&D lead in designing induction programs, brand orientation, and skill-based training modules. Facilitate classroom, virtual, and on-the-job sessions for entry and mid-level employees as required.
3. Learning Evaluation & Reporting

Collect and analyse training feedback and effectiveness data Prepare monthly dashboards and reports on training coverage, completion, and impact as per company processes. Support in identifying performance gaps and proposing development interventions.
4. Capability Development Support

Assist in implementing employee development programs such as mentoring, e-learning pathways, or skill certification (e.g., THSC / NSDC standards). Partner with HR and Operations to track career progression, internal certifications, and skill upgrades. Ensure training content reflects the latest F&B standards, customer service norms, and brand updates.
5. Compliance & Quality

Ensure all statutory and brand compliance training (e.g., hygiene, safety, POS operations) is completed on time. Maintain updated records for audits and quality checks. Adhere to internal L&D and HR policies in program implementation.
Qualifications & Experience

Bachelor's degree in Hospitality, HR, Education, or related field. 3-5 years of experience in Learning & Development, preferably in F&B, hospitality, or retail. Exposure to designing and delivering frontline training programs (e.g., service skills, product knowledge, hygiene, etc.). Familiarity with e-learning tools and digital content creation is preferred.
Skills & Attributes

Strong communication and facilitation skills. Organised, detail-oriented, and able to manage multiple programs simultaneously.
Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4470890
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year