This role is for Learning Services team. This is to support the Delivery part which requires excellent verbal and written communication skills to work effectively with a diversified group of Internal Team & Vendor at all levels. Source for Profiles in the market that meets the expectation of the client requirements.
Delivery Roles
Roles and Responsibilities:
To plan and organize end to end operations related to training and development on different technologies to customers
Source for the instructor/SME profiles as per the requirement from clients
Participant in the client expectation calls to understand the requirement and share the right profiles
Create & Propose a learning solution by understanding the Client's expectation for a project oriented technical expertise
Work with subject matter experts on designing training content and delivery. Plan out the programs including timelines, budget, target audience and mode of execution
Conduct discussions with Business Head to understand the process and accomplish the business needs
Scheduling the meetings
Followup with associates post to training to gather required details as per the training request
Identifying the new vendor pool and maintain the data.
Interaction with sales, finance, travel desk, and the vendors for the proper execution of the tasks given
Identify the problems and significantly improve by adapting existing methods and techniques.
Maintain monthly reports as per technology wise, Timesheets from resources
Participate in monthly reporting meetings
Qualifications
Bachelor's Degree with work experience in a corporate environment
3+ years' learning delivery experience in a complex global environment (flexible)
Experience in working with Sales, Delivery and Operations team to understand the procedures and processes
Experience in identifying and maintaining vendor pool data.
Excellent organizational, analytical, interpersonal, verbal, and written communication skills.
Strong collaboration skills
High degree of professionalism and discretion with ability to handle high-level confidential data
Proficient in Microsoft Office tools
Job Type: Full-time
Pay: ₹300,000.00 - ?400,000.00 per year
Schedule:
Day shift
Application Question(s):
Do You Have 3+ years' learning delivery experience in a complex global environment (flexible)
Education:
Bachelor's (Required)
Experience:
delivery & operation: 3 years (Required)
sales: 3 years (Required)
Microsoft Office tools: 3 years (Required)
Vendor management: 3 years (Required)
Training cordinator: 3 years (Required)
Language:
English (Required)
Location:
Bangalore, Karnataka (Required)
Work Location: In person
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