Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:

• Coordinate and schedule training sessions, ensuring timely communication with trainers, trainees, and stakeholders
• Manage training logistics, including room bookings, materials preparation, and system access
• Track attendance, assessments, and feedback, and maintain accurate training records
• Respond to standard and non-standard training-related queries with minimal supervision
• Support trainers during sessions by managing tools, platforms, and learner engagement activities
• Prioritize and organize daily tasks to meet training timelines and operational requirements
• Collaborate with trainers, operations, and quality teams to ensure seamless training execution
• Assist in resolving routine training issues and escalate complex problems to supervisors as needed
• Provide clear explanations and support to learners and team members within the scope of training operations
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Eligibility
To apply to an internal job, employees must meet the following criteria:

• Grade 22 and 23 can apply
• Grade 22 will move to 23, Grade 23 will move laterally
• Preferably minimum duration of 12 months of continuous service in their current grade and position. If employee has not completed one year in current role, please discuss interest with your reporting manager and seek alignment
• Performance rating in the last common review cycle of "Meets Expectations" or higher
• Not be on any active CAP (Corrective Action Plan) or active disciplinary action

Required Qualifications:

• Graduate in any discipline
• 1+ years of experience in training coordination, administration, or a similar support role
• Solid organizational and time management skills
• Good communication and interpersonal skills
• Proficiency in MS Office tools (Excel, Outlook, PowerPoint)
• Ability to work in a team environment and adapt to changing priorities
• Willingness to work in US shift timings and 100% return-to-office (RTO) setup

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Skills Required