Job Description

Training Centre Lab Assistant

Position Overview

The Training Centre Lab Assistant will support the effective functioning of the training centre's technology infrastructure, including computers, simulators, AR/VR equipment, and networking systems. The role involves providing hands-on assistance to candidates, troubleshooting technical issues, ensuring smooth operation of simulators, and supporting trainers in delivering high-quality, technology-enabled training. This position is ideal for individuals who are tech-savvy, passionate about learning and teaching, and eager to work in a skill-development environment.

Key Responsibilities1. Technology & Simulator Support

Perform troubleshooting and routine maintenance of computers, laptops, and peripheral devices. Operate, manage, and troubleshoot various simulators used in the training centre, including: BOPT Simulator HMV Simulator Any other logistics or driving simulators Provide AR/VR demonstrations to trainees and trainers as required. Guide candidates on the correct usage of simulators and ensure adherence to safety and operational protocols.

2. Networking & IT Support

Check and resolve issues related to LAN/WAN connectivity, internet access, and general networking. Coordinate with external IT support vendors when required for escalated issues. Ensure all systems are updated, secure, and operating efficiently.

3. Training Support & Candidate Assistance

Assist trainees during practical sessions by helping them understand and use various training technologies. Provide clear instructions and support to candidates on simulator-based modules. Ensure the lab environment is organized, safe, and conducive to learning.

4. Reporting & Documentation

Generate daily/weekly simulator usage reports, attendance logs, and performance summaries. Maintain records of troubleshooting tasks, system updates, and hardware/software issues. Support trainers in preparing training content that requires technology integration.

Required Qualifications & Skills

Diploma or Bachelor's degree in Computer Science, IT, Electronics, or related field. Basic to intermediate knowledge of hardware, software troubleshooting, and networking concepts. Experience with simulators, AR/VR equipment, or lab operations is an added advantage. Strong communication skills with the ability to guide trainees clearly and patiently. Tech-savvy with the ability and willingness to learn new tools, technologies, and training equipment. Passion for teaching, learning, and supporting skill development activities.

Preferred Attributes

Problem-solving mindset with a proactive approach to identifying and resolving issues. Ability to work collaboratively with trainers, candidates, and centre management. Strong organizational skills and attention to detail. Enthusiasm for working in a training and development environment.
Job Types: Full-time, Permanent

Pay: ?13,511.54 - ?20,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person