Job Description

Job Title:

HR Operations & Learning & Development (L&D) Intern

Company:

MyOperator

Location:

Noida, Uttar Pradesh, India

About MyOperator:

MyOperator is a leading SaaS-based call management system dedicated to transforming how businesses handle customer communication. Founded by Ankit Jain, our innovative cloud telephony solutions empower over 30,000+ businesses across India to streamline calls, track interactions, and elevate their customer experience. We're on a mission to build the best communication infrastructure for small and medium-sized enterprises, and we're growing fast!

About the Role:

We are seeking a proactive and enthusiastic HR Operations & L&D Intern to join our dynamic team. This internship offers a fantastic opportunity to gain hands-on experience in both HR operations and the full spectrum of learning and development initiatives within a fast-paced SaaS environment. The ideal candidate will be eager to learn, highly organized, and possess excellent communication skills.

Key Responsibilities:

Training Coordination & Administration:

Assist in the scheduling and coordination of internal and external training sessions, workshops, and webinars. Maintain training calendars and send timely reminders to participants. Prepare and maintain comprehensive training records and documentation.

Content Development Support:

Help in developing and refining training materials, presentations, assessments, and feedback forms. Research and recommend engaging learning resources, including videos, articles, e-learning modules, and other relevant content. Support the design and curation of e-learning modules or video-based content.

Learning Management System (LMS) & Data Management:

Maintain training databases and documentation on the Learning Management System (LMS) or internal platforms.

CRM Usage & Compliance:

Follow up with the quality team regarding CRM-related training completion and adherence to best practices. Monitor and ensure optimal team usage of our CRM system (Zoho One).

General HR Operations Support (as needed):

Provide administrative support to the HR team, contributing to various HR operational tasks.

What We're Looking For:

Currently pursuing or recently completed a degree in Human Resources, Business Administration, or a related field. Strong organizational skills with meticulous attention to detail. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work independently and as part of a team. Proactive, self-motivated, and eager to learn. Familiarity with CRM systems (like Zoho One) or Learning Management Systems (LMS) is a plus.

Why Join MyOperator?

Gain invaluable hands-on experience in a rapidly growing SaaS company. Work alongside experienced professionals in HR and L&D. Be part of a mission-driven company that is transforming business communication in India. Opportunity to contribute to meaningful projects that impact employee growth and business success.
Job Type: Internship
Contract length: 6 months

Pay: ?10,000.00 - ?15,000.00 per month

Schedule:

Day shift
Application Question(s):

Are you available for 6 months in office internship in Noida Sec 2 Do you have your own laptop Will you be available to continue working with us after the 6-month internship period if a Pre-Placement Offer (PPO) is extended based on your performance? (We are looking for candidates interested in a long-term career with MyOperator.
Work Location: In person