Job Description

Designation: Senior Executive - Training

Department:

Learning & Development

Role Overview:-

We're looking for a passionate and dynamic

Senior Training Executive

who can bring destinations to life, simplify systems like a pro and empower teams with knowledge that drives results. If you love sharing information, creating impact and making learning fun, this one's for you!

Roles & Responsibilities:-

Conduct on-boarding and induction training.

Deliver product, destination, CRM and process training.

Organize and manage refresher training sessions.

Create and update training content and materials.

Provide destination and product knowledge sessions.

Conduct call audits and share feedback.

Maintain training records and reports.

Track training effectiveness through assessments.

Identify training needs and skill gaps.

Support employee development and engagement activities.

Skills Required:-

Excellent communication and presentation skills Self-motivated, detail-oriented and able to manage multiple training priorities independently Proficiency in MS Office, PowerPoint and Excel Ability to create engaging and easy-to-understand training content
Strong analytical skills to assess training impact and performance gaps

Confidence in conducting virtual and in-person training sessions

Ability to handle feedback, queries and adapt to changing training needs

Prior experience in the Travel, Hospitality or a related customer-focused industry is preferred.

Job Type: Full-time

Pay: ?30,000.00 - ?35,000.00 per month

Schedule:

Day shift
Language:

English (Required)
Work Location: In person