Job Description

Want to be a bswifter

At bswift we've been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.



We're looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!



As a Trainer, you will be responsible for facilitating onboarding sessions for new hires and delivering ongoing training programs to upskill team members. You will play a critical role in ensuring that team members understand company processes, systems, service standards, and enabling them to excel in their roles.



This role is in our Bangalore, Karnataka, India location and requires in-office work.

Responsibilities:

Conduct engaging onboarding training programs for new hires covering company policies, benefit administration processes, and system tools. Design and deliver ongoing training sessions on process updates, compliance requirements, and soft skills development. Develop training materials, including manuals, presentations, and assessments. Consult with instructional designers to create e-learning modules. Evaluate training effectiveness through feedback, assessments, and performance tracking. Collaborate with operations and the people team to identify training needs and implement learning solutions. Maintain up-to-date knowledge of industry trends and company procedures to ensure training content remains current and relevant.

WHAT YOU NEED TO SUCCEED

Bachelor's degree in education, Human Resources, Business Administration, or related field OR equivalent work experience. Minimum 5+ years of experience in a Learning & Development role Proven ability to apply adult learning principles to create engaging and impactful training programs. Proficiency with L&D tools, applications, and adult learning engagement tools, such as Mentimeter, Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Forms, Teams, SharePoint).

NICE TO HAVE

Experience with Articulate 360 suite of products Experience leveraging AI tools to expedite the creation of learning interventions Experience designing and implementing onboarding training programs. Knowledge of benefits administration and Annual Enrollment processes. Strong project management skills, with the ability to plan, execute, and evaluate multiple initiatives. Experience utilizing data to drive decision-making in L&D. Project Management Certification.

Why Join bswift

At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member's unique contributions.

Benefits of Working at bswift:

Comprehensive Health Benefits

: Medical, Accidental and Term Life Insurance coverage to support your wellness and that of your family.

Competitive Compensation

: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.

Hybrid work-model:

With flexible working hours

Retirement Savings Plans

: Options like Provident Fund and Gratuity to help you plan for a secure financial future with employer contribution

Professional Development

: Opportunities for career growth, including training and access to resources to support your career progression.

Supportive Culture

: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.

Employee Wellbeing Initiatives

: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.

Make an Impact

: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.

At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We

Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to

Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.



bswift has been regularly named one of Chicago's Best and Brightest Companies to Work For, as well as one of the Nation's Best and Brightest Companies to Work For year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.


If you have what it takes to join our award-winning culture, we'd love to hear from you!