Job Description

Key Responsibilities:

Conduct

induction training

for new joiners across all departments.

Design and deliver

process-specific training

modules for Claims Processing, Claims Coordination, and Support Teams.

Train internal and external staff on insurance processes, and TPA/Hospital workflows.

Monitor and assess trainees' performance during and after training; recommend improvements.

Maintain accurate

training records

and prepare training reports for management.

Support knowledge sharing, performance improvement, and

continuous learning culture

across the company.

Requirements:

Bachelor's degree in any discipline (preferred: Healthcare, Management, or related fields).

Minimum

2-4 years

of experience as a Trainer, preferably in the

insurance or healthcare domain

.

Excellent communication and presentation skills.

Strong understanding of

health insurance claims lifecycle is an added advantage.

Preferred:

Prior experience training in

TPA, insurance BPO, hospital billing, or claims environments is an added advantage.

Knowledge of

IRDAI regulations

, claim documentation, and reimbursement/cashless processes.

Job Type: Full-time

Pay: ₹350,000.00 - ₹450,000.00 per year

Benefits:

Health insurance Provident Fund
Work Location: In person