Job Description

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We uniquely combine the UKs deep expertise in arts and culture, education and the English language, our global presence and relationships in over 100 countries, our unparalleled access to young people and influencers and our creative sparkle. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications. For more information, please visit: http://www.britishcouncil.org
The Role
Are You a Master of SOPs / Easy Step Guide or procedural documents and Delivery?
Do you have experience in SOP creation, process documentation, process mapping, and user guide development? Are your written communication skills top-notch? Do you come from a corporate or finance training background?
If yes, this role is perfect for you!
We're looking for a talented professional with a strong content writing background, someone who understands what goes into crafting effective Standard Operating Procedures and can deliver impactful training.
Accountabilities:

• We are looking for an experienced professional to lead the production and maintenance of documentation. This role focuses on creating, testing, and ensuring the quality of branded learning materials. The ideal candidate will collaborate with subject matter experts to ensure learning interventions align with change programme priorities while continuously refining materials based on stakeholder feedback.
• Additionally, responsibilities include delivering training using virtual platforms such as teams, providing clear instruction, and guiding learners through pre- and post-course work to maximize effectiveness. The role also involves managing course logistics, responding to end-user queries via online forums, and maintaining learning resources on the Learning Management System.
• Beyond training, the successful candidate will oversee the evaluation of learning interventions by collecting and acting on feedback, ensuring materials remain relevant and impactful. Information security plays a critical part in this role, requiring adherence to ISO 27001 and IGA standards, access management, and compliance with regulatory requirements.
• This is an opportunity to contribute to meaningful learning experiences while maintaining high standards of security and operational efficiency.

Closing Date: Applications will close at 23:59 on Sunday 8th June 2025 UK Time.
You must have the legal right to work in India at the time of application.
Important Information:
Department: Finance
Contract type: 6 months Fixed Term Contract
Pay band: 7
Location: Noida, Delhi (India)
Requirements:
Please note that candidates must have the pre-existing, legal right to work in India
Mobility / relocation / visa sponsoring support will not be provided.
British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.
Ideal Profile

• Commerce/Finance Graduate or MBA Finance
• Competent user of MS office especially Teams, PowerPoint & Word
• Competent user and knowledge of Learning Management System
• Competent in adding or editing content on Share Point (or a willingness to become competent within 3 months)
• Excellent verbal and written communication skills
• Competent user of Microsoft Visio

What's on Offer?

• Opportunity to make a positive impact