Job Description

Role Overview

As a Trainee Receptionist, you will be the welcoming face of our resort, ensuring every guest feels valued from the moment they arrive. This role offers hands-on training in front desk operations, guest communication, and hospitality excellence.

Key Responsibilities

Greet guests warmly and professionally upon arrival Assist with check-in/check-out procedures using our booking system Handle guest inquiries via phone, email, and in person Maintain front desk cleanliness and readiness Coordinate with housekeeping and other departments for guest requests Support administrative tasks such as filing, data entry, and record keeping Learn and follow resort policies, safety protocols, and service standards
Skills & Attributes

Friendly, courteous, and well-groomed demeanor Strong communication skills in English and local languages Basic computer literacy (MS Office, email, booking software) Willingness to learn and adapt in a fast-paced environment Punctual, reliable, and team-oriented Ability to handle guest concerns with patience and professionalism
Qualifications

Minimum: SSLC or PUC (12th standard) Hospitality or customer service experience is a plus, but not required Freshers welcome--training will be provided
What We Offer

On-the-job training and mentorship Opportunity to grow within the hospitality industry Meals provided during shift Positive, respectful work culture
Job Types: Full-time, Permanent, Fresher, Volunteer

Pay: ₹6,000.00 - ₹8,000.00 per month

Benefits:

Food provided
Work Location: In person