Job Description

Trainee – Benefit Coding

Thryve Digital Health LLP is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare partners. Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve. Thryve delivers next-generation solutions that enable our healthcare partners to provide positive experiences to their consumers.

Our global collaborative of healthcare, operations, and IT experts creates innovative and sustainable processes for our clients, which keeps the ever-evolving consumers engaged and assists them in managing the future of their healthcare better. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Thryve is an equal opportunity employer and places a high value on integrity, diversity, and inclusion in the organization. We do not discriminate on the basis of any protected attribute. For more information about the organization, please visit www.thryvedigital.com
Role Summary:
This job analyzes, codes, and compares basic client and group data, as well as provides general production support, meeting defined service level agreements. Assists in collaborating with internal stakeholders to understand low complex business requirements and processes related client, product, and benefits configuration solutions.

Essential Responsibilities

• Perform basic analysis using knowledge of simple business rules by interpreting data from various sources and formats and utilize the data for configuration activities.
• Process work requests for new work items and change requests related to end-to-end benefits solutions. May document and execute low to medium complex product and benefit configuration rules.
• Responsible for less complex verification that the delivered data and rule configurations meet the customer needs based on the product specifications, ensuring minimal coding errors in both configuration environments and production.
• Assist in and is accountable for identification, documentation, and escalation of risks, data errors and issues throughout the configuration process.
• Accountable to assist in providing configuration status and ensuring customer service level agreements are met.
• Other duties as assigned or requested.

• Graduate in any discipline

• None

• Excellent detail-oriented skills
• Good customer service skills with some exposure working with customers, sales, and/or clients
• Good oral and written communication skills
• Ability to understand and resolve simple data relationships, data conflicts, and data discrepancies
• Ability to apply logical thinking and critical thinking skills
• Ability to understand and apply business rules and configuration concepts
• Ability to work independently, as well as, part of a team to produce results
• Ability to assess, resolve, and mitigate impacts to simple cross-functional and/or inter-related processes

Short Info

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  Posted: 1 day(s) ago
  Qualifications: Graduate in any discipline
  Experience: 0 Years To 0 Years