As a Partner Service Associate in our dynamic logistic marketplace, you will be responsible for overseeing and optimising the flow of goods and services within our network. Your primary focus will be on managing transportation logistics, ensuring efficient routing, and maximising the utilisation of available resources to meet customer demands.
Key responsibilities:
Develop the strategies to optimize transportation routes, considering factors such as distance, time efficiency, and cost-effectiveness
Collaborate with carriers and third-party logistics partners to negotiate rates, manage contracts, and maintain strong relationships to ensure timely and cost-efficient deliveries
Ensure quality fleet owners are on boarded regularly on to the platform
Ensure high standards of fleet owner engagement by giving them access to quality loads and engaging them in fulfilling the customer orders generated by the sales team
Ensure timely interactions with fleet owners to build strong working business relationship with platform and increase retention
Monitor and manage the capacity of transportation assets, making proactive adjustments to accommodate fluctuations in demand
Address any transportation-related issues promptly, working closely with internal teams and external partners to find effective solutions
Identify opportunities for process enhancement and cost-saving initiatives within the transportation network
Work closely with cross-functional teams including sales, operations, and customer service to ensure alignment of transportation strategies with business objectives.
Preferred qualifications:
Passion for Logistics & Transportation Management with 1- 4 years of experience
Strong understanding of transportation modes, regulations, and logistics software/systems (e.g., TMS, CRM)
Self-motivated individuals willing to take up challenges to make a difference
Excellent communication, negotiation, and problem-solving skills
Has a good track record of the client relationship and servicing across corporate, institutions and individuals
A team player and excellent interpersonal skills
Job Type: Full-time
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